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SOFTWARE DESIGN AIMED AT PROPER ORDER MANAGEMENT IN SMES

dc.contributor.authorJIMENEZ, LINETT VELASQUEZ
dc.contributor.authorESPINOZA, HERBERT GRADOS
dc.contributor.authorJIMENEZ, SANTIAGO RUBIÑOS
dc.contributor.authorGAMARRA, JUAN GRADOS
dc.contributor.authorMARRUJO-INGUNZA, CLAUDIA
dc.date.accessioned2025-02-28T20:39:55Z
dc.date.available2025-02-28T20:39:55Z
dc.date.issued2024
dc.identifier.issn2158107X
dc.identifier.urihttps://hdl.handle.net/20.500.12952/9899
dc.description.abstractTHE DESIGN AND EVALUATION OF AN ORDER MANAGEMENT SOFTWARE ORIENTED TO SMES IN LIMA IS PRESENTED. USING DESIGN THINKING, A PROTOTYPE WAS DEVELOPED FOCUSING ON USABILITY, DESIGN AND USER SATISFACTION. THROUGH A LIKERT SCALE SURVEY OF 308 SME EMPLOYEES, PERCEPTIONS ON OPERATIONAL EFFICIENCY AND USER EXPERIENCE WERE MEASURED. THE RESULTS SHOW HIGH ACCEPTANCE AND HIGHLIGHT THE INTUITIVENESS OF THE SYSTEM. HOWEVER, AREAS SUCH AS LOADING SPEED AND E-COMMERCE FUNCTIONALITIES REQUIRE FUTURE IMPROVEMENTS. THIS STUDY ESTABLISHES A FRAMEWORK FOR SIMILAR TECHNOLOGICAL TOOLS IN COMMERCIAL SECTORS. © (2024), (SCIENCE AND INFORMATION ORGANIZATION). ALL RIGHTS RESERVED.
dc.formatapplication/pdf
dc.language.isospa
dc.publisherINTERNATIONAL JOURNAL OF ADVANCED COMPUTER SCIENCE AND APPLICATIONS
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/es_PE
dc.subjectDESIGN THINKING, ORDER MANAGEMENT, SMES, SOFTWARE DESIGN, USABILITY, USER PERCEPTIONes_PE
dc.titleSOFTWARE DESIGN AIMED AT PROPER ORDER MANAGEMENT IN SMESes_PE
dc.typeinfo:eu-repo/semantics/articlees_PE
dc.identifier.doi10.14569/IJACSA.2024.0151209
dc.subject.ocdehttps://purl.org/pe-repo/ocde/ford#5.03.01es_PE


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